Freight Truck Dispatching. Is basically the nerve center of trucking operations. Dispatchers are the people who keep trucks moving, loads booked, and drivers supported from pickup to delivery.
What is Freight Truck Dispatching?
It’s the service that finds, books, and manages freight loads for truck drivers and carriers. A dispatcher acts as the middleman between drivers and freight brokers/shippers.
What does a freight dispatcher do?
Solves problems on the road (delays, breakdowns, reschedules)
Finds high-paying loads on load boards or through broker relationships
Negotiates rates with brokers
Plans routes to reduce deadhead miles
Handles paperwork (rate confirmations, BOLs, invoices)
Tracks shipments and updates brokers
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